Question 1

How can I book a transport service?

Accepted Answer

You can book by phone at +40 773 844 200, via WhatsApp, or by filling out the form on our website. We recommend booking at least 24 hours in advance to guarantee availability.

Question 2

What types of vehicles do you have available?

Accepted Answer

Our fleet includes Mercedes V-Class, the premium vehicle for VIP transport. We offer generous space for up to 7 passengers, ample luggage room and all premium amenities: Wi-Fi, climate control, complimentary water.

Question 3

Do you offer Meet & Greet service at the airport?

Accepted Answer

Yes, all airport transfers include Meet & Greet service. The driver will wait for you with a personalized sign in the arrivals area and assist you with your luggage.

Question 4

What happens if my flight is delayed?

Accepted Answer

We monitor all flights in real-time. If your flight is delayed, our driver will automatically adjust their schedule to meet you upon arrival, at no extra cost.

Question 5

What is the cancellation policy?

Accepted Answer

Cancellations more than 24 hours in advance are free. For cancellations less than 24 hours before, a partial cancellation fee may apply. Please contact us for details.

Question 6

Do you accept card payments?

Accepted Answer

Yes, we accept card payments, bank transfers and cash. For corporate clients, we also offer invoicing with deferred payment.

Question 7

How much luggage can I bring?

Accepted Answer

The Mercedes V-Class has generous luggage space. For standard transfers, each passenger can have one large suitcase and one carry-on. For larger groups or special luggage, please inform us in advance.

Question 8

Do you offer international transport services?

Accepted Answer

Yes, we offer international transport to Hungary, Austria, Germany and other European destinations. The price includes all road taxes and vignettes.

Question 9

Do the drivers speak foreign languages?

Accepted Answer

Yes, our drivers speak Romanian and English. For other languages, please inform us in advance and we will do our best to provide a suitable driver.

Question 10

Do you offer protection/bodyguard services?

Accepted Answer

Yes, we offer bodyguard and executive protection services upon request, in compliance with applicable regulations. These are available for clients who require an additional level of security.

Question 11

Can I request additional stops along the route?

Accepted Answer

Yes, you can request additional stops. Please mention this when booking to include the extra time in the trip planning.

Question 12

Do you offer special rates for companies?

Accepted Answer

Yes, we partner with hotels, travel agencies and companies, offering preferential rates, invoicing and long-term contracts. Contact us for a personalized offer.

Frequently Asked Questions